Distance Selling Agreement


ARTICLE 1- Seller Information

Commercial title


2F Gıda Pazarlama İthalat İhracat Sanayi Tic. LLC.



Yeşilköy Mahallesi Ümran Sokak No:6 Bakırköy/İstanbul



0212 275 01 02

E-mail address



ARTICLE 2 - Buyer Information

Name Surname / Title



Delivery address



E-mail address




3.1 This Distance Sales Agreement ("Agreement") includes the sale and purchase of the purchases ("Products") made by the Buyer, whose detailed information is provided above, on the website http://www.illy.barista.com.tr/ operated by the Seller. It regulates the rights and obligations of the parties regarding the delivery in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts published in the Official Gazette No. 29188 dated 27 November 2014.

3.2 The Buyer acknowledges that he/she is informed about the sales price of the goods or services subject to sale, payment method, delivery conditions, basic characteristics and all preliminary information regarding the goods or services subject to sale and the "Right of Withdrawal", confirms this preliminary information electronically and then accepts the goods or services subject to sale. or services are ordered in accordance with the provisions of this Agreement.


This Agreement was established on .... upon completion of the order via the website www.illy.barista.com.tr after the Buyer confirmed that he had read the information in the Preliminary Information Form and entered into force on the same date.


Declared prices and promises are valid until updated or changed. Prices announced periodically are only valid until the end of the specified period.


6.1 The product is delivered to the delivery address specified by the Buyer or to the person/organization at the address specified by the Buyer, within 10 days at the latest from the order date, packaged and intact, together with the invoice.

6.2 If the product is to be delivered to another person/organization specified by the Buyer, the Seller cannot be held responsible if the person/organization to be delivered does not accept the delivery.

6.3 The Buyer is obliged to check the Product upon receipt and immediately notify the Seller of any defects he sees.


7.1 The Buyer accepts that he/she has read and become informed about the basic characteristics of the products displayed on the www.illy.barista.com website, the sales price and payment method and the preliminary information regarding delivery and gives the necessary confirmation for the sale electronically.

7.2 By confirming this contract electronically, the Buyer confirms that he/she has obtained accurate and complete information regarding the address, basic features of the ordered products, the price of the products including taxes, cargo / transportation fee, payment and delivery before the conclusion of distance contracts.

7.3 The Seller cannot be held responsible for the failure of the ordered product to be delivered to the Buyer due to any problems that the cargo company may encounter during the delivery of the product to the Buyer due to the fault of the cargo company itself.

7.4 The seller is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

7.5 If it is understood that the contractual goods cannot be supplied for a justified reason before the contractual performance obligation expires, the Seller may supply a different product of equal quality and price by informing the Buyer and obtaining his written approval.

7.6 If the delivery of the Products becomes impossible, the Seller immediately notifies the Buyer and refunds all payments collected, including delivery costs, if any, within 14 (fourteen) days from the date of notification.

7.7 For the delivery of the Products, this Agreement must be confirmed electronically. If the Product price is not paid for any reason or is canceled in bank records, the Seller is deemed to be relieved of all other obligations arising from this contract, especially the obligation to deliver the Product.

7.8 If the Product price is not paid to the Seller for any reason, the Buyer shall return the Products to the Seller within 3 days at the latest after the Seller's notification, at its own expense. All other contractual and legal rights of the Seller, including monitoring the receivables for the Product price, are reserved separately and in any case.

7.9 If the Product cannot be delivered within 10 days due to extraordinary circumstances (such as weather conditions, earthquake, flood, fire) other than normal sales conditions, the Seller will inform the Buyer regarding the delivery. In this case, the Buyer can cancel the order, order a similar product or wait until the end of the emergency. If the product price has been collected in case of order cancellations, it will be refunded to the Buyer within 14 days from the cancellation. For credit card payments, refunds are made to the Buyer's credit card.


In accordance with the Turkish Commercial Code, there is no right of withdrawal for foodstuffs, beverages or other daily consumption items.


The Buyer may forward all suggestions and complaints regarding the goods or services subject to sale to the Seller through the Seller's Call Center Number and e-mail address specified in Article 1. The Seller aims to resolve the problem by examining all complaints and suggestions submitted by the Buyer within legal limits. All rights arising from the Law and relevant Regulations are reserved by the Parties.

ARTICLE 10- Competent Court

The seller may submit his complaints and objections to the consumer issues arbitration committee or consumer court in the place where he purchased the goods or services or where he resides, within the monetary limits determined by the Ministry of Customs and Industry in December every year.

ARTICLE 11 - Other Provisions

The Buyer declares, accepts and undertakes that he has read all the conditions and explanations written in this Agreement, has received, reviewed and accepted the sales conditions and all other preliminary information.

Seller: 2F Gıda Pazarlama İthalat İhracat Sanayi Tic. LLC.

Buyer :.......

History : .......